Returns & Exchanges

At COPA Football Webstore, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused items in their original packaging within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and generate your unique return authorization number.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring you include the completed return form inside the parcel for faster processing.

• 3.
  Ship the Parcel

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.